Commitment to Continuous Improvement – Digital Promise

Commitment to Continuous Improvement

Earning the Commitment to Continuous Improvement badge demonstrates that community college students have played a role in driving iterative development of the product. Student users can share feedback to drive iterative improvements.

Certification Requirements:

  1. The product team has consulted with research in pedagogy or learning sciences to establish design principles to support learning.
  2. The product team has conducted at least two studies or research activities with a population of community college students within the past two years.
  3. Findings from these studies drive at least one improvement in the product (such as in areas of product quality, accessibility, or user experience).
  4. The product has easily accessible customer support to collect user feedback to drive improvements.
  5. Updates to product functionality are explained to users once they are implemented in the product.
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